FAQs & Knowledge Base

MagicLogic FAQ

If you are looking for technical support please visit our customer portal here.

We have chosen not to display our pricing online. MagicLogic does not provide an off-the-shelf product: we provide a complete service and we pride ourselves on supplying the right solution for your specific requirements. 


MagicLogic’s headquarters are located in beautiful British Columbia, Canada.

We have an office in the UK in order to provide support in European time zones.

In addition to this we have agents and partners in various countries around the world. Please see our ‘Partners’ page for details.

Yes, in partnership with our agents around the world we are able to provide support to you no matter where you are located. 

24/7 support is available by special arrangement. Please discuss your requirements with us to make sure we are aware that you need extended support. This support is typically only extended to our BlackBox customers.